Hello, my name is Tom with Steve Rogers.
喂,你好,我是Steve Rogers公司的汤姆。
and there is a very firm rule that the bank has no right or authority to pay out a customer's money on a cheque on which its customer's signature has been forged.
银行没有任何权利或理由把储户的钱让伪造储户签名的支票取走。